Support For Your Community

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Support For Your Community

Have a look at what support is available for your community, organisation or yourself!


Free Energy Awareness Training Available for Frontline Workers in the West Midlands

Act on Energy is offering a series of free online Energy Awareness Training sessions designed for anyone working with people across the West Midlands who may be struggling to stay warm and manage rising energy costs this winter.

These sessions are ideal for frontline professionals, carers, and volunteers who regularly support individuals or families facing financial pressures or fuel poverty. Whether you work in healthcare, emergency services, community organisations, housing, or any other frontline role, this training will help you feel more confident in recognising and responding to energy‑related challenges.

Participants will gain practical skills and knowledge on topics including:

  • Recognising signs of fuel poverty
  • Understanding energy bills and ways to save energy at home
  • Improving energy efficiency in the home
  • Supporting households dealing with damp and mould
  • How Act on Energy can provide further advice and support

Act on Energy is an established energy advice charity with 27 years of experience working directly with people affected by fuel poverty. Their aim is to share expertise so frontline workers can offer timely, informed support to residents across Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton.

These sessions are free to attend, but places are limited — book early to avoid disappointment.

Book Your Place

Free tickets are available via Eventbrite:
https://www.eventbrite.co.uk/e/west-midlands-energy-awareness-training-tickets-1981852334683?aff=oddtdtcreator

For further information, please contact:
📧 administration@actonenergy.org.uk


Support For Your Community

Have a look at what support is available for your community, organisation or yourself!


Free Energy Awareness Training Available for Frontline Workers in the West Midlands

Act on Energy is offering a series of free online Energy Awareness Training sessions designed for anyone working with people across the West Midlands who may be struggling to stay warm and manage rising energy costs this winter.

These sessions are ideal for frontline professionals, carers, and volunteers who regularly support individuals or families facing financial pressures or fuel poverty. Whether you work in healthcare, emergency services, community organisations, housing, or any other frontline role, this training will help you feel more confident in recognising and responding to energy‑related challenges.

Participants will gain practical skills and knowledge on topics including:

  • Recognising signs of fuel poverty
  • Understanding energy bills and ways to save energy at home
  • Improving energy efficiency in the home
  • Supporting households dealing with damp and mould
  • How Act on Energy can provide further advice and support

Act on Energy is an established energy advice charity with 27 years of experience working directly with people affected by fuel poverty. Their aim is to share expertise so frontline workers can offer timely, informed support to residents across Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton.

These sessions are free to attend, but places are limited — book early to avoid disappointment.

Book Your Place

Free tickets are available via Eventbrite:
https://www.eventbrite.co.uk/e/west-midlands-energy-awareness-training-tickets-1981852334683?aff=oddtdtcreator

For further information, please contact:
📧 administration@actonenergy.org.uk


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  • Share Octobers Support Offer's on Facebook Share Octobers Support Offer's on Twitter Share Octobers Support Offer's on Linkedin Email Octobers Support Offer's link

    Octobers Support Offer's

    over 3 years ago

    CovConnects has Launched!

    For Get Online Week this year, CovConnects launched as the councils new digital inclusion programmes and initiatives to ensure all Coventry residents have access and equal opportunities to use digital tools, technologies and services in the right way for them. Please see below overview of two new initiatives

    Digital Drop-ins @ Central Library, every Tuesday and Saturday 10am – 12pm

    Digital drop-ins are now taking place in central library, where residents can go to get 1:1 support and learn new digital skills such as using a device for the first time, setting up an email address, staying... Continue reading

    CovConnects has Launched!

    For Get Online Week this year, CovConnects launched as the councils new digital inclusion programmes and initiatives to ensure all Coventry residents have access and equal opportunities to use digital tools, technologies and services in the right way for them. Please see below overview of two new initiatives

    Digital Drop-ins @ Central Library, every Tuesday and Saturday 10am – 12pm

    Digital drop-ins are now taking place in central library, where residents can go to get 1:1 support and learn new digital skills such as using a device for the first time, setting up an email address, staying safe online, and accessing online services. Support is offered by our trained digital champion volunteers and will be individual and tailored to what the learner would like to know.

    The National Databank

    We know that there are many residents may not be able to get online due to rising costs, but we understand that staying connected is vital to access services, support and stay connected with others.

    Coventry City Council has signed up with the National Databank to help distribute data to residents who are struggling to afford to keep connected.

    Who is eligible to receive support from the National Databank?

    To be eligible to receive data from the National Databank, the individual must: 

    • Be 18+ years old
    • and be from a low-income household 

    And qualify in one or several of the following statements: 

    • Has no access or insufficient access to the internet at home
    • and/or has no or insufficient access to the internet when away from the home 
    • and/or cannot afford their existing monthly contract or top up

    How do I access the data?

    To access the National Databank, you can request support by:

    • Speaking to a member of the Meet and Greet team in the Customer Service Centre at Broadgate House
    • or emailing CovConnectsDigital@coventry.gov.uk

    Are you an organisation interested in supporting your community via the National Databank?

    We are working with community organisations to increase our National Databank network across the city. If your organisation supports residents, please consider signing up to the National Databank to join us in reducing data poverty and keeping our residents connected.

    How do organisations sign up with the National Databank?

    The National Databank is open to all community organisations that are members of the Good Things Foundation’s Online Centres Network. If you are not a member yet, you can sign up free to join, enabling access to training, the National Databank and other funding opportunities.

    If you are already a member of the Good Things Foundation’s Online Centre Network, you can apply to be part of the National Databank by accessing their funding opportunities.

    If you are interested in joining the National Databank network please email CovConnectsDigital@coventry.gov.uk

  • Share September's Support Offers on Facebook Share September's Support Offers on Twitter Share September's Support Offers on Linkedin Email September's Support Offers link

    September's Support Offers

    over 3 years ago

    Cost of living support

    As the costs of necessities such as food and heating continue to increase, many people are struggling to keep up with their rising household costs. If you are a Coventry resident find out what support your may be entitled to.

    https://www.coventry.gov.uk/cost-living-wellbeing-support#


    Help for households

    Many of the Help for Households measures and policies, including Energy Bill Support and Cost of Living Payments, are available through the government website. For more information and to see what cost of living support you could be eligible for visit - https://helpforhouseholds.campaign.gov.uk/(External link)


    Household Support Fund

    The Household Support Fund... Continue reading

    Cost of living support

    As the costs of necessities such as food and heating continue to increase, many people are struggling to keep up with their rising household costs. If you are a Coventry resident find out what support your may be entitled to.

    https://www.coventry.gov.uk/cost-living-wellbeing-support#


    Help for households

    Many of the Help for Households measures and policies, including Energy Bill Support and Cost of Living Payments, are available through the government website. For more information and to see what cost of living support you could be eligible for visit - https://helpforhouseholds.campaign.gov.uk/(External link)


    Household Support Fund

    The Household Support Fund is available to support families and individuals with access to food, energy, water bills and other essential items. The aim is to give vulnerable households peace of mind as we recover from the pandemic by helping those who need it to have food on the table and other essentials, so every child remains warm and well-fed. More information is available here.(External link)


  • Share August's Support Offers on Facebook Share August's Support Offers on Twitter Share August's Support Offers on Linkedin Email August's Support Offers link

    August's Support Offers

    over 3 years ago

    Time to Spare

    Time to Spare is a free and easy to use online software platform that helps you to to get all of your client, volunteer and activity information together in one place, reach more people and easily measure your impact for funding reports and grant applications.

    It has been used by over 500 charities across the UK, meaning that they no longer rely on a mixture of online forms, spreadsheets and paper registers to do the following:

    • Take and track payments
    • Manage bookings
    • Take registers and surveys
    • Store client information and demographics
    • Report back to funders.

    If you... Continue reading

    Time to Spare

    Time to Spare is a free and easy to use online software platform that helps you to to get all of your client, volunteer and activity information together in one place, reach more people and easily measure your impact for funding reports and grant applications.

    It has been used by over 500 charities across the UK, meaning that they no longer rely on a mixture of online forms, spreadsheets and paper registers to do the following:

    • Take and track payments
    • Manage bookings
    • Take registers and surveys
    • Store client information and demographics
    • Report back to funders.

    If you would like to find out more, they are hosting a webinar on Thursday 15th September, especially for Coventry charities, which you can sign up to here. Or, if you have any questions get in touch with Will (co-Founder) by email: will@timetospare.com or go to timetospare.com


    Clothing Coventry- School Uniform Scheme

    Clothing Coventry is supporting families struggling with the cost of school uniform by providing free, good quality second hand school uniforms.

    You can request school uniform, or other clothing and shoes, by heading to www.clothingcoventry.org/referrals and providing information about the items you need including gender, age clothes they are wearing and school colours.

    Parents can self-refer using this form, and collect from their warehouse in Hillfields, or you can ask clothes parcels to be delivered to HAF venues.

  • Share July's Support Offers on Facebook Share July's Support Offers on Twitter Share July's Support Offers on Linkedin Email July's Support Offers link

    July's Support Offers

    over 3 years ago

    Targeting help to increase family income

    The Council is writing to a number of Coventry residents who may be eligible for Pension Credit.


    It’s part of a wider effort to help people who are facing the most difficulties with the increasing costs of living to look at how they can urgently be supported.

    The Council will also be writing to households and families who are struggling with rent arears, debt issues, or who could be eligible for receipt of free school meals or support with council tax payments. The hope is to help individuals and families to increase their income.

    ... Continue reading

    Targeting help to increase family income

    The Council is writing to a number of Coventry residents who may be eligible for Pension Credit.


    It’s part of a wider effort to help people who are facing the most difficulties with the increasing costs of living to look at how they can urgently be supported.

    The Council will also be writing to households and families who are struggling with rent arears, debt issues, or who could be eligible for receipt of free school meals or support with council tax payments. The hope is to help individuals and families to increase their income.

    We are aware that there are older people who may not be receiving the full the Pension Credit support they are entitled to, so we are explaining how to make an application.

    The process to apply for Pension Credit is straightforward and you can apply by any of the following methods:

    • Phone the Governments Pension Credit claim line on 0800 99 1234
    • Or by Textphone on 0800 169 0133.

    You can ask a friend or family member to help you make the call if you wish.

    Successful applicants can receive up to £65 a week through the government scheme.

    Anyone who receives the letter, who may be worried that it is a scam, can confirm its authenticity by calling Coventry City Council on 08085 834333.

    For general help visit www.coventry.gov.uk/costofliving


    Clothing Coventry- School Uniform Scheme

    Clothing Coventry is supporting families struggling with the cost of school uniform by providing free, good quality second hand school uniforms.


    You can request school uniform, or other clothing and shoes, by heading to www.clothingcoventry.org/referrals and providing information about theitems you need including gender, age clothes they are wearing and school colours.

    Parents can self-refer using this form, and collect from their warehouse in Hillfields, or you can ask clothes parcels to be delivered to HAF venues.


  • Share June's Support Offers on Facebook Share June's Support Offers on Twitter Share June's Support Offers on Linkedin Email June's Support Offers link

    June's Support Offers

    over 3 years ago

    Staying Safe in the Hot Weather- Met Office Heat Alert

    As the hot weather sets in the Met Office have issued a heat alert to ensure everyone stays safe.

    Temperatures will rise through the weekend, becoming particularly hot from Monday next week. For more information, please visit: https://www.metoffice.gov.uk/public/weather/heat-health/...(External link)

    Extreme heat can pose serious health risks and cause excess mortality, particularly among older people, the very young and people with long term conditions.

    Please find in the link below the heatwave plan for England, that sets out key actions for NHS and care providers, plus voluntary sector partners. There... Continue reading

    Staying Safe in the Hot Weather- Met Office Heat Alert

    As the hot weather sets in the Met Office have issued a heat alert to ensure everyone stays safe.

    Temperatures will rise through the weekend, becoming particularly hot from Monday next week. For more information, please visit: https://www.metoffice.gov.uk/public/weather/heat-health/...(External link)

    Extreme heat can pose serious health risks and cause excess mortality, particularly among older people, the very young and people with long term conditions.

    Please find in the link below the heatwave plan for England, that sets out key actions for NHS and care providers, plus voluntary sector partners. There are some useful posters also for the general public and also for care home settings: https://www.gov.uk/.../publicat.../heatwave-plan-for-england(External link)


    Keeping Coventry Warm – Energy Efficiency Grants and Energy Saving Advice

    More people than ever are likely to experience fuel poverty this year and, with the cost of living increasing, we are going to see many of those who have never worried about their bills getting into debt and really struggling.

    However, we are here to help. Coventry City Council, in partnership with local charity Act on Energy provide a variety of support for Coventry residents including referrals for grants towards insulation, solar PV and other energy efficiency measures. They can also support with bill advice, tariff switching, and onwards referrals to other agencies if appropriate. Home owners interested in free energy efficiency measures can contact Act on Energy, who will check eligibility, provide support through the application process.

    To find out more about grants, information and advice, please visit Act on Energy website at: Act On Energy - Energy Efficiency, Grants & Advice(External link)

    Email: advice@actonenergy.org.uk(External link) Or call 0800 988 2881

  • Share April/May News Updates on Facebook Share April/May News Updates on Twitter Share April/May News Updates on Linkedin Email April/May News Updates link

    April/May News Updates

    almost 4 years ago


    ‘Has talk of the Energy Crisis worried you? What does the ‘price cap’ mean?

    More people than ever are likely to experience fuel poverty this year and, with the cost of living increasing, we are going to see a those who have never worried about their bills getting into debt and really struggling.

    If this is something that is playing on your mind, Act on Energy can help.

    Act on Energy are a local independent charity set up to help residents who are experiencing problems with their energy bills, whether that is a not being able to afford to pay... Continue reading


    ‘Has talk of the Energy Crisis worried you? What does the ‘price cap’ mean?

    More people than ever are likely to experience fuel poverty this year and, with the cost of living increasing, we are going to see a those who have never worried about their bills getting into debt and really struggling.

    If this is something that is playing on your mind, Act on Energy can help.

    Act on Energy are a local independent charity set up to help residents who are experiencing problems with their energy bills, whether that is a not being able to afford to pay the bills, issues being faced with the energy supplier, or the need for a new more efficient heating system, we can help.

    Call our freephone line now on 0800 988 2881 or email advice@actonenergy.org.uk. You can also take a look at our website actonenergy.org.uk


    Household Support Fund

    The Household Support Fund is available to support families and individuals with access to food, energy, water bills and other essential items. The aim is to give vulnerable households peace of mind as we recover from the pandemic by helping those who need it to have food on the table and other essentials, so every child remains warm and well-fed. More information is available here.


  • Share Household Support Fund, Adult Social Care Annual Report, Support and Employment Fair on Facebook Share Household Support Fund, Adult Social Care Annual Report, Support and Employment Fair on Twitter Share Household Support Fund, Adult Social Care Annual Report, Support and Employment Fair on Linkedin Email Household Support Fund, Adult Social Care Annual Report, Support and Employment Fair link

    Household Support Fund, Adult Social Care Annual Report, Support and Employment Fair

    about 4 years ago

    Household Support Fund

    The Household Support Fund is available to support families and individuals with access to food, energy, water bills and other essential items. The aim is to give vulnerable households peace of mind as we recover from the pandemic by helping those who need it to have food on the table and other essentials, so every child remains warm and well-fed. More information is available here.




    Adult Social Care Annual Report


    Every year Coventry Adult Social Care produce a report which documents the on-going activity throughout the year. The year 2020-21 was possibly the most challenging year for... Continue reading

    Household Support Fund

    The Household Support Fund is available to support families and individuals with access to food, energy, water bills and other essential items. The aim is to give vulnerable households peace of mind as we recover from the pandemic by helping those who need it to have food on the table and other essentials, so every child remains warm and well-fed. More information is available here.




    Adult Social Care Annual Report


    Every year Coventry Adult Social Care produce a report which documents the on-going activity throughout the year. The year 2020-21 was possibly the most challenging year for Adult Social Care in history, as we navigated our way through the pandemic. We hope the report captures a reflection of the challenges, the successes and some positive stories about the role of social care in people's lives. It will give you a flavour of the way we work, the partnerships we have and the diversity of the work. You can find the report here






    Support and Employment Fair at The Moat Leisure Centre

    This is an event specifically arranged for the people of Bell Green, Wood End, Henley Green and Moat House.

    At the event, there will be a range of opportunities with the emergency services, local businesses and national organisations offering employment and training opportunities as well as apprenticeships for local young people.

    If someone is finding it difficult to get into, or back into work, there will be support and advice available from organisations that can help with mental health, financial advice on how working can affect your benefit entitlement as well as debt advice and support with self-confidence and CV writing skills.

    People can come and see what there is to offer and if they want to let us know what you think about the event, there’s a chance of winning a family pass to the new Wave waterpark!



Page last updated: 30 Mar 2026, 03:36 PM