How well are we doing?

We often get asked to provide feedback to show how useful SEND IASS has been in supporting children, young people and their families.

We need to hear from you about how the service supported you and whether we met your expectations.

We have 6 quick questions which will help us to achieve this – it should take less than 5 minutes to complete.

We have asked you for your name so that we do not contact you again to ask for feedback – however, you can choose not to include it if you wish.


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Coventry Special Educational Needs and Disability Information Advice and Support Service

You recently received support from SENDIASS regarding your child and we would really appreciate it if you could spare a minute to answer 6 questions on the service you received from us. We use this feedback to report back to our steering group and to help us provide the information, advice and support that you need. Can you help us do better?

How easy was it to get in touch with us?
How helpful was the information, advice and support we gave you?
How neutral, fair, and unbiased did you think we were?
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