Have your say about home support services

Share Have your say about home support services on Facebook Share Have your say about home support services on Twitter Share Have your say about home support services on Linkedin Email Have your say about home support services link

Coventry City Council Home Support Services

Home support is a key feature in the delivery of good Health and Social Care Services. These services support adults to remain living independently in their own homes, provide assistance to people and their family members / carers. When delivered effectively they allow for flexibility through a personalised approach to respond to changing care needs over time.

Well-designed home support is crucial to meeting the needs of an ageing population with growing care needs and for supporting working age adults with disabilities or mental ill health to live their lives.

Did you know that there are three main types of Home Support (Domiciliary Care) in Coventry?

Long Term Home Support

Care and Support in people’s own homes to enable them to live independently and well. Services are often provided with input from other health and care professionals including District Nurses, Occupational Therapists, Social Workers and many others. This is to enable a whole health and social care system approach to keeping people healthy and independent at home. We support approximately 1100 people through council commissioned long term home support. This is approximately 14,000 hours per week in total.

Short Term Home Support

A time limited service of up to six weeks to prevent hospital admission or support hospital discharge through supporting people to acquire or reacquire skills to live independently at home. People who are discharged from hospital are supported to ‘get them back on their feet’ following injury or illness. Most People finish the service without the need for ongoing long term home support. We support approximately 100 people on the service at any one time. This adds up to approximately 2500 hours per week.

Mobile Night Carers

A mobile home support service for people in their own homes who need some night time support, that would have previously been discharged into a care home. The Mobile Night Carers service enables people to go home and still receive the support as part of their hospital discharge requirements.

Your views

Coventry City Council Adult Social Care would like your help in obtaining feedback on its Home Support Services.

The feedback will support our intention to recommission the services and it is important to us that the new services are informed with service user and carer feedback as much as possible. Your feedback will be part of the process to improve and redesign home support services so that they are up to date with people’s changing needs and any legislative changes since the current contracts were issued in 2016 and 2017.


Please take a few minutes to complete the survey below.

Your views are confidential and anonymous and will inform the recommissioning process of all three services that will start during Spring/Summer 2023

Coventry City Council Home Support Services

Home support is a key feature in the delivery of good Health and Social Care Services. These services support adults to remain living independently in their own homes, provide assistance to people and their family members / carers. When delivered effectively they allow for flexibility through a personalised approach to respond to changing care needs over time.

Well-designed home support is crucial to meeting the needs of an ageing population with growing care needs and for supporting working age adults with disabilities or mental ill health to live their lives.

Did you know that there are three main types of Home Support (Domiciliary Care) in Coventry?

Long Term Home Support

Care and Support in people’s own homes to enable them to live independently and well. Services are often provided with input from other health and care professionals including District Nurses, Occupational Therapists, Social Workers and many others. This is to enable a whole health and social care system approach to keeping people healthy and independent at home. We support approximately 1100 people through council commissioned long term home support. This is approximately 14,000 hours per week in total.

Short Term Home Support

A time limited service of up to six weeks to prevent hospital admission or support hospital discharge through supporting people to acquire or reacquire skills to live independently at home. People who are discharged from hospital are supported to ‘get them back on their feet’ following injury or illness. Most People finish the service without the need for ongoing long term home support. We support approximately 100 people on the service at any one time. This adds up to approximately 2500 hours per week.

Mobile Night Carers

A mobile home support service for people in their own homes who need some night time support, that would have previously been discharged into a care home. The Mobile Night Carers service enables people to go home and still receive the support as part of their hospital discharge requirements.

Your views

Coventry City Council Adult Social Care would like your help in obtaining feedback on its Home Support Services.

The feedback will support our intention to recommission the services and it is important to us that the new services are informed with service user and carer feedback as much as possible. Your feedback will be part of the process to improve and redesign home support services so that they are up to date with people’s changing needs and any legislative changes since the current contracts were issued in 2016 and 2017.


Please take a few minutes to complete the survey below.

Your views are confidential and anonymous and will inform the recommissioning process of all three services that will start during Spring/Summer 2023

  • This survey is being carried out by Coventry City Council, in line with the UK GDPR Data Protection Act 2018. The data controller is Coventry City Council. The information collected in this survey will be used by Coventry City Council officers to help improve the delivery of the home support services. We may share the results of the survey with our partners when appropriate. All information produced will be anonymised. The data processor is Bang the Table. Information is stored on servers in the United Kingdom and Bang the Table gives an undertaking never to disclose the survey questions or your responses to others without permission. More information on how we handle personal information and your rights under the Data Protection legislation can be found in our privacy notice.

    Please fill in this survey
    Share Home Support Survey on Facebook Share Home Support Survey on Twitter Share Home Support Survey on Linkedin Email Home Support Survey link
Page last updated: 03 Nov 2022, 04:31 PM