FAQs

The Hillfields Neighbourhoods Improvements project is about working with the community and residents to make the area greener, healthier, and homes more energy-efficient (warmer in winter and cheaper to heat). This includes improving homes, streets, and public spaces. This includes things like adding insulation, planting trees, and making it easier to walk or cycle, depending on the things that matter most to you. Take a look at the newsletter and come along to the event to find out more.

This project is funded by the West Midlands Combined Authority (government funding) to help improve local areas.

There is no cost to residents for taking part in the conversation or attending any of the  events. If any home improvements are offered in the future, we’ll provide full details, including whether they are free or discounted. But this will depend on a set of eligibility criteria (standards the house will need to meet). 

Owner-occupied = fully funded where eligibility criteria is met  

Private rented = Your landlord may need to provide contributions to the scheme  

Social rented = Will need to speak to social landlord to see what works are planned for your area.  

This project is funded by the West Midlands Combined Authority (government funding) to help improve local areas. 

Right now, we’re just gathering feedback and ideas. If any home improvements are proposed later, you’ll be contacted directly and given full information before anything happens. This will include having retrofit assessments to see what measures would be suitable for your individual property  

It will not affect your council tax.  

This project is not linked to rent or council tax increases. It’s funded through external grants and government support to improve the area. 

We would not be able to advise on rent increases as these are up to your landlord 

Hillfields was selected because many homes here could benefit from energy improvements, and the area has great potential for greener public spaces and safer streets.

Not at all, you can still be part of every process! We can provide information in other languages and offer support at events. Just let us know your preferred language.

Eligibility for home improvements is  based on several factors, including:

• Household income
• Whether you receive means-tested benefits
• Your location and local council support

Even if you don’t qualify for this specific scheme, you may be eligible for other home improvement programmes. We’ll help you explore all available options.

If you're not eligible for this scheme, we’ll work with E.ON to assess your situation and identify any alternative support you might qualify for. There are also many other ways to get involved in the project, such as:

• Community events
• Skills development and job support
• Volunteering opportunities
• Improving local green spaces

We’re here to make sure you can still benefit from the wider project in meaningful ways.